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Hargray Speed Test Tips

Things you should consider before running your speed test:

  • Internet speed changes throughout the day. Test your speed mutliple times for clear results.
  • Run the speed test in the same room and in clear sight of your router for the most accurate result.
  • Complete downloads on all connected devices prior to running the test.
Results

Ideal for 2-3 devices

Your Internet connection is slow.

Your Internet should support the following:

  • Suitable for 1-2 people
  • Light to moderate Internet browsing
  • Stream HD videos

This connection is not fast enough to support high-quality streaming.

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Results

Ideal for up to 6 devices

You’re up to speed! Your Internet connection is ideal for streaming.

Your Internet should support the following:

  • Suitable for 1-2 people
  • Moderate Internet browsing
  • Stream HD videos

Save money by bundling your Internet and mobile services.


Interested in a New Provider?
Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

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Results

Ideal for 8-12 devices

You’re up to speed! Your Internet connection is ideal for streaming.

Your Internet should support the following:

  • Suitable for 4-6 people
  • Manage large files
  • Stream 4K videos
  • Multiplayer gaming

Save money by bundling your Internet and mobile services.


Interested in a New Provider?
Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

Explore More Options
Results

Ideal for unlimited devices

You’re up to speed! Your Internet connection is ideal for streaming.

Your Internet should support the following:

  • Suitable for an unlimited number of people
  • Heavy Internet usage
  • Stream 4K videos
  • Multiplayer gaming

Save money by bundling your Internet and mobile services.


Interested in a New Provider?
Even if you’re happy with your plan, SmartMove can help ensure you are getting the best Internet, mobile and TV service in your area. Enter your address to compare your options.

Explore More Options

Understanding Your Speed Test Results

If self-testing does not deliver expected results, Hargray can perform a controlled speed test that will provide an accurate result of the available network speed. Please call 877.427.4729 for assistance and troubleshooting.

Here are some key definitions to know when measuring your Hargray Internet speed:

  • Mbps: Megabits per second shows how fast you can stream movies or upload and download files.
  • Download Speed: This is the maximum amount of data your device can receive from the Internet per second.
  • Upload Speed: This is the maximum amount of data your device can send to the Internet per second.
Looking for faster Internet? Go to hargray.com to check available plans and boost your speed today.

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Determining what your download speed means

Up to
50
Mbps

Ideal for 2-3 devices

  • Suitable for 1-2 people
  • Light to moderate Internet browsing
  • Stream HD videos
Up to
100
Mbps

Ideal for up to 6 devices

  • Suitable for 1-2 people
  • Moderate Internet browsing
  • Stream HD videos
Up to
500
Mbps

Ideal for 8-12 devices

  • Suitable for 4-6 people
  • Manage large files
  • Stream 4K videos
  • Multiplayer gaming
Up to
1
Gbps

Ideal for unlimited devices

  • Suitable for an unlimited number of people
  • Heavy Internet usage
  • Stream 4K videos
  • Multiplayer gaming

What to Remember When Testing Your Speed

Hargray does not guarantee the advertised speed to be available at all times as network conditions and traffic vary. Hargray provides a “best effort” service as referenced in the Terms and Conditions. Advertised speeds can only be obtained on an idle network connection with no other devices connected, and only by using a direct ethernet cable connection into the Hargray equipment.

Many laptops and mobile devices have inherent speed limitations. If you have a high bandwidth connection such as 1000 Mbps download, you may need Hargray to test your speed using special speed testing devices.

Router & Devices

Your router should be in a central location of your home to ensure everyone is receiving the same bandwidth. Keeping the router away from items that could interfere with the signal such as microwave ovens, Bluetooth headsets or even cordless phones. Because these items operate on a 2.4 Ghz band like your router it is better to keep them all separated to avoid interference.

Remember: Even when you are not using your devices, they are sending and downloading data through your Internet service, which can affect your speeds. To optimize your Hargray Internet, make sure you have disconnected the devices not in use.


 

Hargray Frequently Asked Questions
How fast is Hargray Internet?

Hargray is the only Internet provider in their region to offer unbeatable LOCAL customer service when and where you need it, with speeds up to 1,000 Mbps (1 Gig), depending on location.

In which cities is Hargray available?
Hargray serves cities cross Georgia, South Carolina, and Alabama.
 
Can I use my own modem with Hargray?
Hargray provides DSL and cable modems as part of their broadband service. The customer may attach any industry-standard device beyond the DSL or cable modem. However, such devices must support PPPoE. If Hargray discovers a customer device is harmful to its network, Hargray has the right to request that the customer remove such device.

 
How can I get in contact with Hargray customer services?
Learn how to get in touch with Hargray customer service here.
Can you use the Hargray Speed Test if you have another internet provider?
Yes. The Hargray Speed Test is a universal speed test that will measure your speeds no matter your Internet provider.
 
How can I boost my Hargray WiFi speed?
If you are consistently experiencing WiFi speeds below the range outlined in your package, there are a number of steps you can take to try improving your speed. These include: rebooting your router and modem; ensuring the problem isn’t isolated to one website; minimizing the number of devices and applications running simultaneously to measure the impact; relocating your router to a more open location. If these options do not solve for your speed concerns, you may want to consider investing in a WiFi extender.
 

Learn About Hargray Internet

Hargray Internet provides a variety of features that you can tailor to your needs. Learn more about your options on the Hargray's page.

Wall to Wall WiFi

Looking for seamless WiFi coverage throughout your home? Then Hargray's Wall to Wall experience is for you.

Reliably fast Internet

Choose a download speed to fit your lifestyle, whether you're working from home or streaming favorite movies and shows.

Local Customer Service

As a Hargray customer, you get unbeatable LOCAL customer service when and where you need it.

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Want more information? Check out the other tips and resources on our blog.