GUIDE TO MEDIACOM INTERNET, VIDEO, AND PHONE SERVICES NEAR YOU

Are you moving and looking to switch to Mediacom as your new service provider? SmartMove has the ultimate guide with everything you need to know about Mediacom’s Internet, video, mobile and home phone offerings. Whether you’re transferring existing services, scheduling installation, or choosing the right WiFi package for your home, we’ll get you connected — so "down time" is only a phrase for relaxing on the couch.

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Mediacom Company Overview and History

Founded in 1995 by Rocco B. Commisso, Mediacom Communications Corporation is now the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast.

Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over three million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand.

Many of Mediacom’s 4,000 employees work and live in the towns they serve – and they are proud to give back to these vibrant communities through various programs, scholarships, and grants.
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Benefits of Using Mediacom

  • Fast broadband Internet with *99.99% network reliability.
  • No contracts.
  • Night & weekend appointments and 30-minute arrival windows.
  • Mobile phone, video, and home phone bundle savings.







*2025 Mediacom Executive Summary Reliability Report

Xtream Powered by Mediacom Internet Service

Mediacom provides a variety of high-speed Internet plans through its fiber-powered Xtream Internet network. Enhance your connection with Advanced WiFi featuring eero Secure to eliminate dead spots and protect your online privacy. Additionally, you can enjoy unlimited entertainment when you add the Xumo Stream Box.

Xtream Internet Plan Options

Xtream Internet plans are designed to meet the needs of different households. Here are the four Internet packages to choose from:

  • Internet 250: Download speed up to 250 Mbps, upload speed up to 20 Mbps, and downstream monthly usage allowance is 400 GB.
  • Internet 500: Download speed up to 500 Mbps, upload speed up to 30 Mbps, and downstream monthly usage allowance is 2,000 GB.
  • Internet 1 GIG: Download speed up to 1 Gbps, upload speed up to 50 Mbps, and downstream monthly usage allowance is Unlimited.

Plus, Mediacom offers download speeds up to 2 Gig and symmetrical speeds in select areas.

Internet Pricing

Internet prices range from $19.99-$59.99/month for 1 year and include Advanced WiFi & the Xumo Stream Box. Click here to learn more.

Mediacom Mobile Plans

All Mediacom customers can now add Mediacom Mobile. Switching to Mediacom Mobile is easy! Enjoy unlimited nationwide talk & text, unlimited data, no contracts, & no hidden fees – all on our reliable, 5G nationwide mobile network. Plus, keep your phone or get a new one from our device store! Visit mediacommobile.com to learn more.

Mediacom Cable TV Service

Mediacom offers TV packages designed to meet your needs, with three video tiers, premium channels, free On Demand titles, and much more. Experience all your entertainment in one with the Xtream1 Box, featuring a voice-activated remote, smart search and discovery, and effortless access to your favorite apps, channels, games, and more—all in one place. Click here to learn more.

Mediacom Home Phone Service

Stay connected with Mediacom's home phone service, offering unlimited nationwide calling and over 12 advanced calling features. Plus, it's the perfect cell phone backup providing clear, quality service and switching is easy! Click here to learn more.

Frequently Asked Questions (FAQs) About Mediacom
Can I get Mediacom in my area?
Mediacom is available in parts of each of the following states: Alabama, Arizona, California, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, Mississippi, Missouri, Minnesota, North Carolina, Ohio, South Dakota, Tennessee, Virginia, and Wisconsin.

To see if Mediacom is available in your area, click here.

 

Can I pay Mediacom bill online?
Absolutely! To pay your bill, simply log in here or download the free MediacomConnect MobileCare app instantly from the Google Play® or iTunes® App Store.
How do I contact Mediacom customer service?
You can text us at 66554 or call us at 1-855-633-4226.
How can I run a speed test?

You can run a speedtest here. If you want to increase your speed, here are some ways to make your Mediacom Internet faster without upgrading your plan.

What is Xtream, powered by Mediacom?

Xtream, powered by Mediacom, is the brand exclusive for Mediacom’s residential customers and provides best-in-class services with the most advanced technology, reliability, and service.  You can learn more about Xtream here.

Can I install Mediacom service by myself?

Yes, you can install Mediacom services with the help of our self-installation guide.

Does Mediacom offer a money-back guarantee?
Yes, if you’re not happy with the service, there is a 90-day satisfaction guarantee with Xtream Internet, TV, and home phone services. For more information click here.
What type of modem and router do I need for Mediacom Internet service?

Please click here to see a list of Mediacom Internet service compatible retail modems.

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