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Transferring Your Cox Connection to Your New Home

Are you a Cox customer or moving to a Cox service area? Learn how to transfer service, save on fees and more below.

Are you moving soon and need to transfer your Internet service to your new home? Whether you want to move your current services or explore new plans, Cox’s Internet services are easy to quickly update or upgrade.

Relocating your life, whether it’s to a new neighborhood, city or state, inevitably means careful consideration and stressful planning. Keeping your digital life online should be the least of your worries. Luckily, Cox makes it easy to transfer your Internet service in four easy steps.

Are You Currently a Cox Customer on the Move?

Cox proudly supports current customers with an easy online process to move their services in “as little as five minutes.”

In just four steps, you can confirm Cox serves your new neighborhood, update your plan, order any necessary new equipment, and schedule any new installation processes.

Just go to cox.com/residential/move:

  • Enter your new service address to check availability
  • Review your plan and choose any upgrades 
  • Schedule the date and installation of new services
  • Focus on the rest of your upcoming move!

Are You a New Customer Looking into Cox Internet and TV Services?

If you’re not currently a Cox customer, but are moving to a Cox service area, you should take advantage of any promotional options for newcomers.

Cox offers various plan options, ranging from 100 Mbps to 2,000 Mbps (2 Gbps) and a variety of prices to fit any budget.

Cox featured Internet bundles can be customized to fit your lifestyle and needs. Whether you’re looking for a local and cable TV channels, streaming only, home automation, or an unlimited data bundle, Cox has you covered.

Cox also gives you the option to change your speed anytime and get support whenever you need it with 24/7 customer service.

Self-Install Your Cox Services at Your Convenience

Cox makes it easy and efficient to get connected at your convenience. With Cox Easy Connect, you can set up and enjoy your services on your terms within minutes — all from your mobile device!

Once you’ve received or picked up your installation kit, simply download the Cox app and follow the self-installation steps. With no need to wait for a technician, you can seamlessly get your household online amidst the chaos of moving and settling in.

Transfer Your Cox Connection with SmartMove

SmartMove is here to help you stay or get connected to Cox so it’s one less thing to worry about during your adventure to a new home. We proudly partner with service providers all over the country to help keep you connected, no matter where life takes you.

Stay connected during your move by turning to SmartMove
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