GUIDE TO GETTING INTERNET SERVICE IN YOUR APARTMENT

Moving into a new apartment is exciting, but figuring out the best connection type, setting up your WiFi network, and determining the best Internet plan for your needs can be overwhelming.

Whether you're a work-from-home professional or simply addicted to nights in with Netflix, having strong home Internet is a must. In this guide, we’ll explore the ins and outs of getting Internet service in your apartment.

Understanding the Basics of Internet Service in Apartments

Before you sign on the dotted line for your new home Internet plan, you should have an understanding of the types of Internet connections available and how they're typically wired in apartment complexes.

Types of Internet Services Available for Apartments

• Fiber-Optic Internet: Sends data via light pulses rather than electricity, which enables unmatched upload and download speeds (upwards of 1,000 Mbps).
• Cable Internet: Using the same coaxial cables used for your TV, this is one of the most reliable broadband connections, and, in most cases, much faster than DSL.
• DSL Internet: As one of the most common types of Internet in rural areas, DSL dispatches Internet via phone line. Speeds are typically slower but can be a great option for light Internet users.
• Fixed Wireless: Since it uses radio waves in lieu of cables, it can be a good alternative in areas where wired connections are scarce. However, performance can fluctuate depending on the weather and type of building you live in.
• Satellite Internet: Typically reserved for remote locations that have no other options. Compared to other connections, it’s expensive, comes with data caps, and has the highest latency of all Internet connection types.

How Internet Service Works in Multi-Unit Dwellings

Apartment building owners typically partner with one or more providers that offer a primary high-speed Internet connection for the entire complex. Then, it's routed to individual apartments and rooms.

Most buildings will already have existing wiring for specific connection types when you move in. However, in other cases, you’ll need to schedule a time for the ISP’s technician to physically set up the lines to your unit.

How to Choose the Right Internet Service Provider (ISP) for Your Apartment

Choosing between industry titans like Spectrum, Optimum, Xfinity, and the like isn’t always an easy decision. You’ll need to consider many factors before making a final choice, including:

• Availability: Does the provider offer service at your specific address?
• Internet Speeds: What download and upload speeds do you need (considering streaming, work requirements, etc.)?
• Cost: Prices fluctuate between providers, so compare carefully.
• Contract Length: Locked-in contracts can offer deals but limit flexibility.
• Internet Connection Reliability: Be sure to check user reviews for the provider.
• Customer Service: Having dependable tech support is essential.
• Bundling Options: Explore if TV, phone, and Internet deals exist.

How to Set Up Internet at Your Apartment

Home Internet setup is usually an easy process, but it’s not always fast. Generally, you can expect to take the following steps when setting up the Internet for your new apartment.

• Contact ISP Ahead of Move-In: Ask about service availability, promotions for new customers, and set an installation date (do this a few weeks before you move-in).
• Check with Building Management: Verify any rules or if you must use one of the preferred providers.
• Self-Install vs Technician: Most major service providers offer both (the DIY route with a modem/router sent to you or having a technician professionally set it all up).

Troubleshooting Common Internet Issues in Apartments

Even with a solid provider, unforeseen hiccups happen. Here's how to troubleshoot:

• Slow WiFi: Try an Internet speed test. This narrows down if the problem is your router or a larger problem with your ISP.
• Random Connection Drops: Check all of your ethernet cables for damages. Also, be sure to update firmware on your router.
• Signal Weak Spots: Move your router to another area of your apartment, get a WiFi extender, or look into mesh systems for large apartments.

WiFi Optimization in Apartment Spaces

Even if you have a fast connection, how you set up your router can make a huge difference. Here's how to maximize your WiFi:

Best Practices for Wifi Router Placement

• Make it the Centerpiece: Ensure your router is positioned to deliver Internet to every corner of your apartment. Avoid hiding it behind physical obstructions.
• The Higher the Better: The ground can actually absorb your WiFi signal, so it’s typically best to keep it away from the floor.
• Keep it Away From Other Electronics: Microwaves, baby monitors, even Bluetooth speakers — they all mess with your router's signals.
• Don’t Put it in a Cabinet: WiFi hates to be enclosed. Avoid sticking your router in closets, cabinets, or behind big pieces of furniture, as they block the signal.

Enhancing WiFi Signal in Your Apartment

Sometimes there’s nothing wrong with your WiFi provider or the bandwidth coming into your home. Instead, there might be issues with getting your WiFi signal to reach every room. In cases like this, there are a few things you can do to boost your wireless Internet, including:

• Use WiFi extenders
• Invest in a mesh network
• Upgrade your router
• Switch to a wired option

Depending on the situation, these small fixes can result in much faster Internet, especially if you live in a larger apartment or have roommates who all have multiple connected devices.

How to Protect Your Online Activity in an Apartment Setting

When you have a number of devices connected to a shared network, it’s in your best interest to ensure your connection is secured:

• Strong WiFi Password: Never stick with default passwords, make it unique and complex, change it often, and limit who you share it with.
• VPN Usage: A VPN encrypts your traffic; however, remember that it’s not 100% secure from cyberattacks, malware, etc.
• Smart Home Security: If you’re utilizing smart home devices, be sure to enable the security features and take all the recommended steps to protect your data.
• Update Your Devices: Ensure your router and connected devices are all updated to the latest version.

Tips for Saving Money on Your Apartment Internet Bill

The cost of high-speed Internet access doesn’t have to be expensive. One of the best ways to save money is to sign up for a bundle package that combines your TV, Internet, and phone service. You can save even more by buying your own equipment (modem/router), so you can avoid rental fees.

Further, don’t be afraid to ask about promotions or negotiate for better deals — in many cases, there are loads of saving opportunities available upon request. Lastly, most ISPs offer low-income programs with reduced rates for renters who qualify.

Find Your Internet Provider With SmartMove

Ready to find the perfect Internet for your new apartment? SmartMove is here to connect you to the top Internet providers across the country based on your specific address. Use our services to get started today.