GUIDE TO FIDELITY COMMUNICATIONS TV, INTERNET, & PHONE PACKAGES NEAR YOU

Are you moving and looking to switch to Fidelity Communications as your new service provider? SmartMove has the ultimate guide with everything you need to know about Fidelity’s TV, Internet, and phone offerings. Whether you’re transferring existing services, scheduling installation, or choosing the right WiFi package for your home, we’ll get you connected — so "down time" is only a phrase for relaxing on the couch.

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Fidelity Communications Company Overview and History

Founded in 1940 as a local and long-distance phone service provider, Fidelity is now a telecommunications company owned by Cable One, Inc. Though based in Missouri, Fidelity offers television, Internet, phone, and business cable services to residential and commercial areas across Texas, Missouri, Oklahoma, Arkansas, and Louisiana.

Fidelity prides itself on being committed to its customers, offering 24/7 technical support and many local offices for face-to-face interactions.

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Benefits of Using Fidelity Communications

  • Unlimited data & fast Internet speeds
  • No contract requirements
  • Great customer support via phone

Fidelity Communications Internet Service

As an Internet Service Provider (ISP), Fidelity Communications offers standalone broadband WiFi and Internet plans with unlimited data and no term contract.

Types of Fidelity Internet Plans & WiFi Solutions

Customers in select locations can choose from the three following high-speed Internet plans:

  • 50 Mbps: This is an entry-level plan suitable for smaller households with basic Internet demands, like streaming videos, casual gaming, and web browsing. Upload speeds up to 5 Mbps.
  • 100 Mbps: This is a plan that suits the needs of 2-4 person households with simultaneous high-bandwidth activities, like video streaming and frequent gaming. Upload speeds up to 20 Mbps.
  • 1 Gig: This is a robust plan with download speeds up to 940 Mbps and upload speeds up to 50 Mbps. It’s ideal for larger households with multiple users working from home, live streaming, online gaming, and streaming entertainment.

Internet Pricing

Costs range from $48.99-$83.99/mo for the first year. However, it’s important to note that prices can vary depending on your location, add-ons, activation fees, equipment costs (i.e., modem and router rental), etc.

You may also qualify for a discount through the Affordable Connectivity Program.

Fidelity Communications TV Plans

With the FidelityTV app, you can watch live TV on any device with access to iOS or Google Play app stores. If you select a TV package (listed below), you can log in from your TV, phone, or other device and watch live TV on the go. Here are the four available TV plans:

  • MUSTView: This package features broadcast and basic channels with up to 3 screens. It also includes 10 hours of Cloud DVR, replay, restart, and video on demand (VOD).
  • MEGAView: This package features the most popular channels with up to 3 screens. It also includes 10 hours of Cloud DVR, replay, restart, and VOD.
  • MUSTView Plus+: This package features broadcast and basic channels with up to 6 screens. It also includes 200 hours of Cloud DVR, restart, replay, VOD, and one Amazon Fire Stick device.
  • MEGAView Plus+: This package features the most popular channels with up to 6 screens. It also includes 200 hours of Cloud DVR, replay, restart, VOD, and one Amazon Fire Stick device.

All FidelityTV plans require a Fidelity Internet plan and a device (i.e. Smart TV, Amazon Fire, Apple TV, etc.) with access to iOS or Google Play app stores.

FidelityTV Pricing

The cost of Fidelity TV packages ranges from $42.00-$125.75/mo for the first year. However, prices may vary depending on a number of factors. Taxes, equipment rental, and other charges may add more to your monthly bill.

Fidelity Communications Phone Plans

Fidelity’s home phone plan is designed to give you the latest phone technology with reliable service. Because the phone service is connected to your home’s power, Fidelity customers can also purchase alternative battery backup to ensure service when the power goes out.

Fidelity’s home phone plans and pricing vary depending on the state in which you live. With that said, you can visit www.fidelitycommunications.com to learn more about the plans available to you.

Frequently Asked Questions (FAQs) About Fidelity Communications
How can I get in contact with Fidelity customer service?

Whether you’re in Lawton, Sullivan, West Plains, Maumelle, or another area, you can call Fidelity’s phone number, find a local business office, or find other ways to reach Fidelity here.

Can I pay my Fidelity bill online?
Yes! You can log in to pay your Fidelity bill with this link.
Is Fidelity available in my area?

Fidelity provides business and residential services in Missouri, Oklahoma, Arkansas, Texas, and Louisiana. Fidelity services may not be available in all areas.

How much bandwidth do I really need?

Whether you're an avid binge-watcher, extreme gamer, or social media butterfly, you can get the right Internet connection and speed for your needs. Test Fidelity Internet speed here.

Can I install Fidelity TV and Internet service by myself?

Yes, you can install both Fidelity services on your own using our self-installation guide.

What type of modem and router do I need for Fidelity Internet service?

Here is a list of approved modems and routers for Fidelity Internet.

How can I run a Fidelity Internet speed test?

You can test your current Fidelity Internet speed here. If you want to increase your speed, here are some ways to make your Fidelity Internet faster without upgrading your plan.

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